Customer Services and Sales Support

Our Customer Service and Sales Support department are dedicated to creating a smooth and efficient journey for our customers. Whether processing sales orders, assisting with queries or imparting their wine knowledge, they are always eager and happy to help.


Robecca Smith
Sales Support & Customer Services

Robecca joined Armit Wines in April 2016. She began her career in television public relations. After several years, she was offered the opportunity to join an editorial team publishing cookbooks and wine guides. Merging a passion for media relations and a burgeoning interest in wine, Robecca embarked on a decade long career in wine PR. During this time, she worked her way from jr. publicist to Director of RSmith PR garnering media coverage, organizing trade & consumer events, accompanying journalists to vineyards and developing brand strategy. Robecca joins the Sales Support team from Christie’s wine department. In her off time, Robecca enjoys spending time with her family and discovering the nooks and crannies of England.

Chantal Rusconi
Sales Support & Customer Services

With a background as a Legal PA in Switzerland, Chantal moved to London in 2014. With wine always being an interest, Chantal was constantly looking out for a foot-in to the wine trade. Her persistence paid off with a Customer Service role with Italian specialist importer Eurowines. Spending three fabulous years there, quickly progressing in three roles - Customer Service, Sales Support and Marketing. Chantal decided it was time for a change, when an opportunity arose to join the Armit Wines team. A big Italian wine fan, Chantal loves some of the big Italian favourites such as Amarone, Barolo and Brunello but is starting to experiment a little more with Burgundy and Bordeaux. In her spare time, she enjoys travelling, reading and studying Japanese.

Elena Menti
Sales Support & Customer Services

Elena was born in the Veneto region, one of the most important Italian areas for food and wine, in the valleys of Venetian Prealps. Her uncle used to produce wine for family and friends and when she was little she was responsible for going in the cellar and getting a new bottle every time one was finished! Elena has a BA in Psychology and has worked various role in HR and Customer Services. She decided one day to transform her passion for wine into her job and has a professional Sommelier Diploma from AIS in Italy and is now studying for her WSET. Although Elena confesses she is passionate about all the wine world, she is particularly fond of hidden gems in little known areas such as Friuli Venezia Giulia with its unique local grape varieties. In her spare time, Elena enjoys travelling and trekking in the countryside and loves cooking for family and friends (she is famous for her lasagne!) 

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